Privacy Policy & Disclaimer

Privacy Policy

1. Scope

This privacy policy applies to this website, It regulates the manner in which the Arcadia Group of Companies, including Arcadia Corporation Pty Ltd (ABN 52 075 770 277) (trading as EIZO Oceania) and Arcadia Certified Imaging (trading as EIZO South East Asia) and any associated, related and subsidiary Companies (all of which are referred to as “ARC”), handle the data that affects users of the website.

2. Definitions

‘Personal data’ is information on the personal and factual circumstances of a natural person, that is, for example, the name, address or telephone number of said natural person. Information that cannot be directly connected to a user, such as the number of users of the site in a certain time period, is not personal data. The websites on which ARC provides services with cooperative partners are known collectively as the ‘Buy EIZO website’. The users registered on the website are known as ‘users.’ Personal data that is entered by users when registering for use of the Buy EIZO website is known as ‘registration data.’

3. Policy for Processing Personal Data

ARC has the following policies in regard to handling personal data from the user:

3.1 ARC collects, processes, and uses personal data in accordance with the Data Protection Regulations in Australia.

3.2 ARC uses personal data from users solely to allow for use of the Buy EIZO website, which requires registration by the user, as well as for closing and completing a contract in accordance with the Terms and Conditions from ARC and its cooperative partners, as well as sending invoices in regard to any goods requiring payment. Furthermore, ARC uses the data for sending our e-mail newsletter, if you have subscribed to this, and for sending you a shopping basket reminder, where you have consented to this. ARC and its cooperative partners will not, under any circumstances, make the user’s personal data known to third parties for advertising or marketing reasons, or give said information to third parties for any other reasons, unless doing so is required for ARC to carry out its services.

3.3 An exception to paragraph 3.2 may result from legal provisions, due to which cooperation with law enforcement authorities or other government institutions become necessary, or in the event of a specific suspicion as to the improper use of the Buy EIZO website that violates contractual agreements and/or legal statutes.

3.4 The users can find the personal information ARC has saved on them at any time, and change it.

3.5 In the event that the users have agreed to the processing of their data that goes above and beyond that required for the contract, this agreement can be cancelled by the relevant user at any time.

4. Newsletter service 

The ARC newsletter is tailored for users based in the Oceania and South East Asian regions. While users from other parts of the world may be interested in the content of our newsletter, it is advisable to seek out same from your local EIZO distributor/agent.  

You have the option of subscribing to our newsletter. To do so, you need to enter an e-mail address to which we can send the newsletter. By entering your e-mail address, you consent to us using this data to send the newsletter to keep you informed. Your e-mail address will not be used for any other purpose, and will not be forwarded to third parties.

Subscribing to the newsletter involves a double-opt-in process. After subscribing, you will receive a confirmation e-mail in which you are asked to confirm receipt of the newsletter by clicking on a link contained in the confirmation e-mail. You will only start receiving the newsletter once you have sent your confirmation by clicking on the link.

You have the option of unsubscribing from the newsletter at any time and revoking your consent in the future. To do so, please click on the corresponding link in the newsletter you have received. Your e-mail address will then be immediately deleted from our system.

5. Registration Information

The following data, or even less information, will be collected and processed for registration purposes:

  • company;
  • form of address and/or title;
  • first and last name;
  • telephone number;
  • e-mail address;
  • address.

6. Cookies

‘Session cookies’ are used on the Buy EIZO website, which are assigned to the user for the duration of their visit, so that the system can recognize the user. Session cookies help make the system more user-friendly, and are automatically deleted at the end of the session. A user-related evaluation of the web-surfing habits of users by way of session cookies will not take place.

7. Log Files

Each time a page is opened, access data is saved in a log file – the server log. The data saved in this manner contains the following information:

  • the user’s IP address (which could be used to identify their computer);
  • the remote host (name and IP address of the computer that requested the page);
  • the time, the status, the amount of data transferred, as well as the website from which the user accessed the requested page (known as the ‘referrer’);
  • the product and version information of the browser in use (known as the ‘user agent’).

ARC will evaluate these log files, if at all, solely for statistical reasons. This serves optimization of the Buy EIZO website, for example, by analyzing the usage behavior in regard to day and time as well as the data volume accessed on the Buy EIZO website. In addition, ARC can identify potential errors using the log files, for example, broken links or programming issues, and therefore uses the log files for improvement and continued development of the Buy EIZO website. As a general rule, ARC does not connect the opened pages and usages in the server log with identifiable persons. However, ARC reserves the right to examine, in retrospect, the log files from those users for which there is a suspicion of use that is illegal and/or contrary to the contract. See paragraph 3.3, which applies in this case.

8. Use of the Facebook Social Sharing (Like Button)

Our website makes use of social plugins (‘plugins’) from the website, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). The plugins can be recognized via the Facebook logo (a white ‘f’ on a blue tile, or a ‘thumbs up’ symbol), or will be marked with the text ‘Facebook Social Plugin’. The list of Facebook Social Plugins and what they look like can be found here:
If you open one of our websites that contains such a plugin, your browser will create a direct connection to the Facebook servers. The contents of the plugin will be transferred directly from Facebook to your browser, which will embed them in the website. Therefore, we have no influence as to the scope of the data collected by Facebook with help from the plugin, and will inform you in accordance with our level of knowledge:
The embedded plugin provides Facebook with the information that you have opened the relevant page on our website. If you are logged into Facebook, they can connect your visit to your Facebook account. If you interact with the plugins, for example, by clicking the Like button or leaving a comment, the relevant information will be transferred by your browser directly to Facebook, where it is then saved. If you are not a member of Facebook, there is nonetheless the possibility that Facebook will determine and save your IP address. Purpose and scope of the data collection, as well as additional processing and use of the data by Facebook, as well as your associated rights and potential settings for protecting your privacy can be found in the Facebook data protection policy:
If you are a user on Facebook, but you do not wish Facebook to collect information on you via our website and connect it to your Facebook membership data, then you must log out of Facebook before visiting our website. In addition, you can block Facebook Social Plugins by using browser add-ons, for example, ‘Facebook Blocker’.

9. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (‘Google’). Google Analytics uses cookies, which are text files that are saved to your computer and allow for an analysis of your use of the website. The information created by the cookies regarding your use of this website (including your IP address, which, however, is anonymized before being saved with the _anonymizeIp() method so that it can no longer be assigned to a connection), is transferred to a Google server in the United States and saved. Google will use this information in order to evaluate your use of the website, to compile reports on website activity for the website operator, and to provide additional services connected to website use and Internet use. Google may also transfer this information to third parties, provided this is required by law or in the event that these third parties process this information on behalf of Google. Google will not, under any circumstances, connect your IP address with other data from Google. You can prevent installation of cookies by adjusting your browser settings; however, please note that if you do so, you may not have access to the full scope of all functions on this website. By using this website you express your consent that the information collected may be processed by Google in the manner described above, and for the reasons described above. The collection and use of your IP address by Google Analytics can be cancelled at any time effective for the future. You can find more information at Please note that Google Analytics has been expanded on this website with the code ‘gat._anonymizeIp();’ in order to guarantee anonymized collection of IP addresses. Important: You can prevent Google Analytics from recording your visit. To do so, unclick the checkbox “Record your visit anonymously with Google Analytics?”. Your settings will be saved for the duration of your visit and taken into account when opening the next page. Saving your settings for your next visit to the site is not possible, as no additional data from your visit will be saved.

You can prevent collection of data by Google Analytics by clicking the following link. This will place an opt-out cookie on your computer, which prevents future collection of your data when visiting this website:
Deactivate Google Analytics

10. Use of Twitter

This website makes use of the functionality of Twitter and/or has these embedded. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the ‘re-tweet’ function, the websites you visit will be connected with your Twitter account and disclosed to other users. In doing so, data is also transferred to Twitter.

Please note that we, the provider of the websites, have no knowledge of the contents of the data transferred or its use by Twitter. You can find more information in Twitter’s data protection statement at

You can change your privacy settings on Twitter in your account settings at

11. Use of YouTube, Instagram, Pinterest, Etc.

We sometimes embed additional plugins from other selected platforms (for example, YouTube, Instagram, Pinterest, Dailymotion or even Vimeo) in order to make our Internet services more attractive and user-friendly for our visitors. These plugins are usually marked by the logo of the cooperation partner and a written note.

Your browser will create a direct and short connection with the plugin servers as soon as you open one of our websites that contains such a plugin. This is done mainly in order to display the contents of the plugin. The cooperative partner will be able to view your IP address in this case. In practice, this IP address cannot be associated to your name without taking additional steps. In certain circumstances, the owner of the platform can save a cookie to your computer during this process (see the information on cookies above). Whether you wish to accept this cookie can be determined using your Internet browser settings.

12. Use by Minors

Registration is reserved solely for those of legal age, or, in the case of registration of companies, those authorized to represent the company.

13. Changes to the Privacy Policy

ARC reserves the right to change this Privacy Policy at any time, in the event that changes become necessary in regard to loopholes discovered retroactively, in regard to new functions provided by EARC or due to new legal regulations. ARC will inform its registered users regarding all changes to this Privacy Policy via e-mail, to be sent to the e-mail address provided during the registration process.

14. Privacy Policy Availability

This Privacy Policy is available at any time and can be opened and printed out under the ‘Privacy Policy’ link.

15. Rights

This Privacy Policy is subject to the rights of EIZO Oceania, in particular copyright.

16. Technical Security

Protection of the user’s personal information is important to EIZO APAC ; we continually update and improve our technical and organizational security measures for protecting the data transferred to us. These measures are intended to prevent, to the best of our ability, unauthorized access, illegal deletion and manipulation or accidental loss of the data.


1. Online Service Content 

ARC compiled all information and elements of this website to the best of its knowledge and belief. The information is based on the status provided in each case. Nonetheless, ARC is not liable for any out of date, incorrect, incomplete, inferior, or technically inexact information provided. Similarly, ARC is not liable for any and all damages caused by computer viruses when opening or downloading information from this website. All offers are non-binding. ARC reserves the explicit right to change, expand or delete parts of the site or the entire service without any particular notification, or to discontinue publication temporarily or permanently.

2. References and Links 

In the event that ARC references third-party websites, directly or indirectly (links), the contents of which we have no influence over, ARC is liable only if it is fully and exactly aware of the contents of said website and it is technically possible and can be expected that it would prevent the use in the event of illegal contents. The provider or operator of the linked site is always responsible for the contents of said site. The linked site was checked for potential legal issues at the time that it was linked. Illegal content could not be found at the time the site was linked to. Permanent content monitoring of the linked site is, however, not reasonable without any concrete reasons for suspecting illegal activity. We will remove these types of links immediately if any illegal activity is discovered

3. Copyright and Trademark Law 

Texts, images and graphics, including their placement on the Buy EIZO website, are subject to protection under copyright laws and other protective legislation. They may only be used for personal, non-commercial use, in whole or in part. An exception is the use of press information from press releases, if and inasmuch as these copies are connected to ARC in an editorial context. In the event that contents and elements of the Buy EIZO website are saved, copied or distributed with permission under these laws, the copyright of ARC must be referenced. The images on the Buy EIZO website, as well as newspaper and magazine articles, may also be subject in part to copyright from third parties.

4. Trademarks 

‘EIZO’ is legally protected under international trademark laws. Other company names and logos, as well as product names listed on the Buy EIZO website, may also be protected trademarks of the relevant owner.

5. Collecting and Processing Data 

Every time our website is accessed, and every time a file saved on our website is opened, these actions are logged by Google Analytics. Google Analytics, a Web analysis service from Google Inc. (‘Google’), uses cookies, text files that are saved to your computer and allow for an analysis of your use of the website. You can prevent installation of cookies by adjusting your browser settings; however, please note that if you do so, you may not have access to the full scope of all functions on this website. By using this website you agree that the information collected may be processed by Google in the manner described above, and for the reasons described above. Any additional personal data will only be collected if you provide said information voluntarily, for example, within the context of a survey or registration.

6. Use and Transfer of Personal Information 

In the event that within the Internet service there exists the offer to enter personal or company data (e-mail addresses, names, addresses), the provision of said information is carried out by the user on an explicitly voluntary basis. The data required for processing your request will be saved within the context of completion and processing of the request, for completion of any contracts agreed to with you and for technical administration. The deletion of saved personal information will take place if you cancel your agreement that the information be saved, if the information is no longer required for fulfilling the purpose it was saved for, or if saving said information is not permissible for other legal reasons. The use of the information published as part of the Legal Notice, or any similar contact information such as postal address, telephone and fax number or e-mail address by third parties to send information not explicitly requested is not permitted. We reserve the right to take legal action against any senders of spam mail who ignore this provision.

7. Right to Information 

We will be happy to respond to a request in writing regarding which of your personal data we have saved.

8. Security

We do our best to save your personal data, using all possible technical and organizational measures in such a way that it cannot be accessed by third parties. When communicating by e-mail, we cannot guarantee complete data security; as such, we recommend sending confidential information via regular mail.

9. Legal Validity of this Disclaimer 

This disclaimer is to be viewed as part of the Internet services that link to this page. In the event that parts or individual wording of this text do not or no longer comply with current valid laws, or do not comply with said laws completely, all remaining parts of the document shall remain untouched in terms of validity and content.